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Third floor meeting room of the company Meeting Content

On the afternoon of December 30, 2015, an internal training session titled "Service Spirit" was held in Xi'an Superfiltration. All the company's employees participated in the training. The training mainly focused on how the company could better and more satisfactorily provide services to customers, and provided exploration and inspiration for how enterprises could obtain stronger competitiveness under the current situation.

This training received high attention from the company's leadership. Today is the era of service economy, and service is the source of enterprise profits, the soul of the enterprise, and the pillar for the long-term survival of the enterprise. For production enterprises, it is even more so. It provides production-type services, emphasizing the comprehensive, multi-level, and multi-faceted satisfaction of customer needs. Under such circumstances, the company held this training session to enhance the employees' understanding of the service spirit.

The main speaker of this training, Mr. Wang Li, is a professional manager with 20 years of experience in the service industry. He holds positions such as the Secretary-General of the Inner Mongolia Chapter of the International Golden Key Organization and the Deputy General Manager of Inner Mongolia Hotels. He has a unique understanding of the service industry. In the course, Mr. Wang Li combined theory with practice, and his lectures were lively and interesting. He expounded on the essence of modern service industry from aspects such as the shaping of employees' workplace image, the transformation of service concepts, and the sense of mission and happiness of service. The concepts proposed by Mr. Wang Li, such as "Servant Ethical Service View", "The Theory of Flattering", "The Marketing of Not Products but Dreams", and "Service is the Happiness of Both Employees and Customers", made the classroom atmosphere lively and the interactive環(huán)節(jié) won the active participation of everyone.

At the end of the training, everyone unanimously expressed that they had benefited a lot：

1. Through the training, they enhanced their understanding of the service spirit of the enterprise, strengthened their sense of mission and responsibility；

2. They learned knowledge such as personal cultivation, image shaping, and marketing skills, and improved their comprehensive quality；

3. They strengthened the cohesion and cohesion of the enterprise.

The service spirit will play a positive role in improving the management service level of Xi'an Superfiltration, strengthening team building, and promoting enterprise development.